HP Laptop Won't Start

I (Melinda) left my HP laptop in the car overnight. Temps dropped below freezing. In the morning, even after allowing the laptop time to "defrost" as it were, it would not start.  I searched multiple threads online, watched videos, searched for an open repair store (it was a Saturday, so none were open).

Disclaimer: I'm no techie.  This is what helped my computer, and I / we offer no guarantee of success or warranty for lack of success/ damage to your laptop. Use this information at your own risk. 

Thankfully, I eventually made my way to phone tech support. The solution he gave me that worked right away:

- unplug the laptop from it's power source (at the computer, not the wall)
- hold the start button for 20 seconds
- plug the laptop back in 
- start the laptop

I was shocked and thankful. The tech support guy said it's the standard protocol when the laptop won't start.  You learn something new every day.  

Btw, I have an HP 15 inch Pavilion, and this information was posted in 2023. The HP tech support phone number I called to receive this information is 800-474-6836.

Hope this helps someone who's out there searching for answers! 

#HP #hpsupport #laptop #hplaptop #hptechsupport #techsupport #laptopfrozen #laptopwontstart 


Go to...
About
Meet Your Instructor
The Course 
Q & A
For Court Officials
​Enroll
​